FAQs
Delegates Information
FAQs

1. When will I receive my conference material?
Your pass and documentation will be distributed on the first morning of the conference (unless otherwise stated in the event program). Please bring your business card with you for on-site registration.

2. Will I receive any information from you?
You may receive information on related topics from time to time.

3. When should I pay for the conference?
Payment must be received prior to the conference.

4. How should I pay for the conference?
Payment can be made by bank transfer, cheque or credit card. Check the registration confirmation for details.

5. Are the meals included?
Yes, all refreshments and lunches are included; check the program agenda for times. Contact the customer services on info@BeaconEvents.com if you have any special dietary requirements.

6. Can I register for a conference at the conference venue?
Yes, you may register for conferences on-site, and our registration personnel will be happy to assist you. However, a US$150 surcharge will be collected for on-site registration.

7. Is the accommodation included?
The registration fee does NOT include the cost of the hotel accommodation and travel. You should make your own travel arrangements. To take advantage of the corporate accommodation rate, please note you are attending a Beacon Events conference when making your reservation.

8. How can I get to the venue?
The venue details are included in the conference brochure and available on the Venue & Accommodation page. Please contact us if you require any further information or assistance.

9. What is the dress code?
The dress code at the conference is business causal. The speakers usually come in business attire.

10. Delegate substitutions and cancellations
Should you be unable to attend, a substitute delegate is always welcome at no extra charge. Alternatively, we will make a prompt refund less service charge of 10% of the fee for cancellations received in writing (letter or facsimile) 14 days before the events. Where notice is given between 14 days and 7 days, refunds will be 50% of the fee; thereafter we regret that no refunds can be made.
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